My work experience in the mespil hotel is now over :(. I had such a good week. I got to meet lots of new people, learn lots of new things and get a great insight into how hotels are run. I worked in lots of different department throughout the week.
Monday: Firstly I met my suprivisor for the week and she gave me a tour of the hotel. Then I went to the marketing office were they showed me how their website works, How they promote the hotel to companys, And how they have to make a plan of big events such as conferences or concerts happening in dublin and I had to make a calandar of these so they can use these to promote and forcast stays. I was also shown their system which is used throughout the whole hotel and is called opera. I got the chance to use this system many times throughout the week.
Tuesday: I spent my morning in the marketing and sales office were I was shown their brochures and helped to put them together. Then I went to the acounts office were I learnt how they compare accounts with recipts from resturaunt and bar. I spent the afternoon with the accommodation manager. I had to walk around with her to see if all of the bedrooms were clean and at a good standard.
Wednesday: I worked in the reservations office for the day. I was shown how they take bookings, How they input the bookings into their system and how they file their bookings. I had to do some filing of bookings and i got to input a few bookings into their system.
Thursday: A photographer came to the hotel to take pictures of rooms for his travel website.I got to walk around to the rooms with the photographer. Later that day I worked in the resturaunt and helped to set the tables for dinner.
Friday: This was my last day:( I worked in the reservations again. I filed some more reservations. Then they showed me how they put names of everyone in tourist different groups into excel and print the names onto envelopes for the room keys and I got to do some of the groups.Then I had to print stamps onto invoices using a franking machiene.
I was sad to be leaving because I had such a good time.I found it really intresting to see what goes on behind the scenes of a hotel. I really liked working there and I dont want to go back to school yet :(
This is a picture of the hotel I did my work experience in.
mespilhotel.com
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